Westfield Group Help

How can we help?

Search our knowledge base or explore popular categories below.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Frequently asked questions

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Need more help? Contact our support team.
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