Westfield Group Help Centre

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Find guides, FAQs and best practices for Westfield Group.

Customer success

Dedicated onboarding and a named contact for every paid plan.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Common questions

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

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